Quiet Zone 2024/25 Match Tickets

What is the Quiet Zone?

The Quiet Zone is a specific area of the stadium (East Stand Block A, rows Q to T) specifically for neuro-diverse individuals and groups. Accessed via the least busy stadium entry point, this area is the quietest part of the stadium and is suitable for any individuals with specific sensory needs. We’ll have YCFC Volunteers on hand to meet you, show you to your seat, and help to make you feel comfortable.

PLEASE NOTE, INDIVIDUAL MATCH TICKETS FOR THE QUIET ZONE ARE NOT AVAILABLE FOR EVERY LEAGUE FIXTURE. HIGH DEMAND FIXTURES AND/OR ALL OTHER COMPETITIONS E.G. PRE-SEASON, FA TROPHY, FA CUP, CANNOT BE GUARANTEED DUE TO THE POTENTIAL RECONFIGURATION OF SEATING.

How to Book

Purchase the number of tickets you’d like here and make sure you include any specific requirements e.g. seats at the end of the aisle, in the Notes section at the checkout so we can make the necessary arrangements. We will then process your ticket(s) and issue them to you as a PDF via the e-mail address used to place your order. Your PDF ticket(s) can be scanned at the turnstile on match day using your smart phone or you can print and bring with you as a hard copy if you’d prefer.

Inclusive Resources

Audio Devices
Blind or partially sighted supporters can loan a matchbox-size audio device to hear real-time audio commentary of the match from BBC Radio York (using a radio streaming service can have up to a seven second delay). Please bring your own headphones with an aux input cable to use.

Ear Defenders
We are able to provide complimentary ear defenders, which are yours to keep, upon request to help individuals who may experience sensory overload during the game.

Sensory Packs*
We also have ten x sensory packs which are available to loan on a match-by-match basis; please note that we can only offer one pack per family/group per match to make sure as many can access these as possible.

*Sensory packs and individual items (fidget spinners and stress balls) are available to purchase, so they are yours to keep, in our Club Shop here.

Collection and Return
Supporters who wish to access any of these resources are requested to complete this short form once they have secured their tickets so that we can prepare the appropriate number of items to distribute on the day. Anyone who does not complete the form but would like to receive a resource may not be able to so please complete the form in advance to avoid disappointment.

On the day, head to Turnstiles 7-9 (closest to the swimming pool entrance of the stadium) to collect your item(s) from our YCFC Volunteers team.

After the match, you are kindly requested to return your audio device(s) and/or sensory pack(s) to the club office, located inside the Leisure Centre (opposite the lifts).

To discuss this initiative further, please contact Steve Dorey, Development Officer, York City FC, either by phone at 01904 624447 or via email at [email protected].