York City FC is committed to delivering outstanding match day experiences for all our supporters.
To ensure that we provide the best experience possible, we kindly request your participation in this survey.
As a thank you for doing so, all participants* will be entered into a prize draw to win a York City football, signed by our first team squad.
Why are we doing this?
- To help us gain a better level of understanding about our supporters.
- To provide an opportunity for supporters to share their experiences with us.
- To identify areas in which we can improve our processes and practices to provide a better service.
About the survey
This survey mainly asks for yes/no responses or scores out of 5, which will give us some really useful insight which is simple to analyse.
We will follow this up by publishing the results shortly after the survey closes, inclusive of responses to particular points to demonstrate ‘you said, we did’ actions.
Furthermore, we are committed to conducting an end-of-season survey which will give opportunities for supporters to share ideas, suggestions and experiences in greater detail.
Please note, your data will not be shared with any person or organisation outside of York City Football Club and relevant partners. You don’t have to leave us contact details of course as if you would rather remain anonymous, that is absolutely fine.
Click here to take part in the survey.
The closing date for submissions is midnight on Sunday 5th January 2025.
*Contact details and consent required to be entered into the prize draw
