Season cards will be available for collection on Saturday, August 17th prior to our 3pm kick off against Tamworth.
ALL CARDS will be based in the North Stand Ticket Office Booth between 10am-3pm. This booth is for season card collections only.
Those yet to collect are advised to do so in good time ahead of the 3pm kick off.
MOBILE TICKETING
Supporters will be able to enter the LNER Community Stadium using just their phone, however we do please ask supporters to still have the physical card on hand which will allow staff during the first few matchdays to help if any problems were to arise with BOTH physical and digital tickets.
The only app that will allow for access using a phone is the eTicketing mobile ‘app’ from Future Ticketing, which can be found by clicking here. To access for the first time, you will need to reset your password with the email address used to purchase your season ticket.
The digital ticket within the eTicketing mobile ‘app’ from Future Ticketing should have exactly the same barcode number as the physical season card, beginning with prefix 42. If this is not the case, delete and follow our guide again below. If this does not work, please visit the Ticket Office.
Supporters who wish to use the new offering from Future Ticketing should check our guide here to get setup.
WHAT TO BRING TO COLLECT / CAN I COLLECT ON BEHALF OF ANOTHER SUPPORTER?
Supporters looking to collect an Adult or Concession season ticket must bring a form of photo ID, and show proof of purchase in order to collect.
Students – please bring valid ID / proof of enrolment with your school, college, or university, and show proof of purchase in order to collect.
Aged 16 and below, or collecting on behalf of someone this age, must give name and show proof of purchase in order to collect.
Carers – please bring valid Carer Card, and show proof of purchase in order to collect.
Proof of purchase meaning the email confirmation or state the order ID provided within the email.
Supporters CAN collect on behalf of somebody else. Staff will require the name and order number in order to collect on someone’s behalf.
ANY FURTHER QUESTIONS?
You can contact York Stadium Management Company Ticket Office on 01904 95050 or via [email protected].
You can also contact York City FC on 01904 624447 or via [email protected].
If your enquiry is regarding direct debit payments, please contact us directly and not the Ticket Office.