We are now hiring for two new roles within the hospitality and retail department.
CHRISTMAS MARKET RETAIL ASSISTANT
The main responsibility of the Christmas Market Stall Retail Assistant is to assist the Business Development Officer and Retail staff with all relevant stock and sale requirements during the market period.
The Christmas Market Stall Retail Assistant role will include, but is not limited to, the following tasks during the week:
· Demonstrate and deliver a high level of customer service, representing the football club at all times.
· Understand and showcase good level product and stock knowledge. Being able to present this knowledge to customers is key, encouraging sales constantly.
· Adhere to the football clubs cash handling policy at all times, including training and knowledge of relevant electronic position of sale.
· Liaising closely with staff to rotate stock items and restock accordingly throughout opening times but also during preparation days.
· Deal with customer feedback accordingly and problem solve where required.
Click here for the full job description.
To apply, email [email protected] with a CV and cover letter.
MATCHDAY HOSPITALITY COORDINATOR
The main responsibility of the Matchday Hospitality Coordinator is to assist the Business Development Officer in matchday operations. Pre, during and post matches responsible for the running of hospitality areas at the LNER Community Stadium.
The Matchday Hospitality Coordinator role will include, but is not limited to, the following tasks during the week:
· Liaising with staff and volunteers prepare the LNER Community Stadium Hospitality for matchdays.
· Proactively assist with the deployment of volunteers across all areas of hospitality.
· Perform front of house duties where required, welcoming hospitality guests and ensuring that their experience is the best it can be whilst visiting the LNER Community Stadium.
· Prepare all hospitality lounges and suites prior on matchdays, making sure that all the relevant matchday experiences are catered for accordingly, working closely with our catering company to allow for a smooth operation.
· Deal with customer feedback, advising customers on all required areas across hospitality areas.
Click here for the full job description.
To apply, email [email protected] with a CV and cover letter.
