York City Football Club Business Development Officer | Job Description
An excellent opportunity has arisen to join our forward-thinking football club as Business Development Officer, joining us at a time where there is great ambition to get back into the football league.
The successful candidate will need to be creative, energetic, enthusiastic, and committed to help drive the Club’s profile forward during this exciting period.
This role is critical; developing and leading on all commercial, retail and hospitality operations across the club. Creating new, nurturing current and maximising commercial partnerships, enhancing club shop and online retail sales alongside managing matchday hospitality experiences throughout the season.
Being able to communicate the clubs vision effectively across current and new partnerships through a wide range of activations and methods is vital for this role.
Being a team player and working well within a small team that shares a passion for York City Football Club is essential.
As the ball is ever rolling, a hands on and adaptable approach for any given task and scenario is a must in the role.
Salary
£35’000 – £38’000 starting salary dependent upon experience
To Apply
Please complete the following steps:
1. Send a CV and covering letter to [email protected] including why you would be the suitable candidate for the role ensuring to state your previous experience.
2. Complete our Applicant Contact Details Form
3. Complete our Diversity Monitoring Form
Closing Date
Monday 28th April (12 noon)
Role
Business Development Officer
Hours
Full-time, permanent contract, inclusive of matchdays and club-held events.
Key relationships
Head of Operations, Club Secretary, Commercial Director, Media Manager, Development Officer, York Stadium Management Company, Suppliers, The National League and OUR FANS.
Responsible for
Business Assistant
Casual Retail Staff
YCFC Matchday Volunteers
Placement Students (where applicable)
Role Summary
The main responsibility of the Business Development Officer is to lead on all operational logistics for the clubs Commercial, Retail and Hospitality areas of work. Ensuring the maximisation of revenue streams across all of those areas as aligned with the clubs targets and audiences.
The Business Development Officer role will include, but is not limited to, the following tasks during the week:
• Responsible for overseeing and managing set budgets and P&L’s for all required areas of work.
• Monitor, track, analyse and report on all commercial, retail and hospitality departments on a monthly basis.
• In conjunction with senior staff and the board devise strong business plan models for commercial, retail and hospitality.
• Lead on our kit supplier partnership and develop a strong working relationship.
• Oversee retail stock, including utilisation of the clubs EPOS. This to include stock management and rotation.
• Produce seasonal retail sale plans and targets throughout the season to maximise revenue opportunities. This to include matchday sale initiatives and pop up shops around the ground.
• Lead on commercial processes to include the distribution and renewal of contracts.
• Attend and host meetings with commercial partners, creating new exciting partnerships and projects.
•Attend key local, regional and national networking events that enable growth of the club’s commercial operations and network accordingly.
• In conjunction with relevant members of staff plan, organise and deliver specific business club events alongside the club’s partners and potential new partners.
• Responsible for the ground board advertising at the LNER stadium, including the configuration and ensuring correctly setup on matchdays.
• Lead on hospitality bookings, ensuring that all customers experience is at the forefront of operations.
• Responsible for all hospitality suites on matchday to include the LNER Lounge, Jorvik Suite, Directors Lounge and Executive Boxes. This to include the relevant setup and organisation.
• Liaise with the stadium’s catering and hospitality company to ensure that matchday hospitality is communicated effectively, this will include production of menus, specific event details and promotions where applicable.
• Across all areas of commercial, retail and hospitality ensure that in conjunction with the media manager/media assistant products, events, promotions and more are showcased effectively to maximise sales and exposure. Being creative to capture and grow the relevant audiences is vital.
• Lead on ticketing allocations for all commercial and hospitality guests utilising the club’s ticketing system for matchdays.
•Lead a team of matchday volunteers that will help facilitate the matchday experience for commercial and hospitality guests.
Skills Required
• Previous experience in a commercial role at a sports club is highly advantageous. To include knowledge of hospitality and retail operations.
• Undergraduate degree in a relevant subject
• Excellent communication and relationship-building skills in a variety of formats (written, face-to-face, via phone)
• Proven track record of financial planning and recording
• A natural rapport builder at all levels
• Meticulous attention to detail
• A passion and understanding for what it takes to work in the football industry.
• Self-motivated, flexible and positive approach to the role
• Able to work towards multiple objectives and take responsibility for actioning tasks and campaigns
• Hold a current driving license and access to own vehicle.
Hours of Work
• The normal hours of work will be 40 hours per week.
• The successful candidate will also be required to work all home matchday fixtures, as well as at club-held events.
• In addition, the successful candidate may be required to work additional hours when authorised to do so by the Club. They will however be given sufficient notice when this is required.
