York City FC is committed to delivering outstanding match day experiences for all our supporters. In December 2024, we launched our Mid-Season Supporter Survey and in doing so, we hoped that the results would:
• Help us gain a better level of understanding about our supporters.
• Provide an opportunity for supporters to share their experiences with us.
• Identify areas in which we can improve our processes and practices to provide a better service.
This survey mainly asked for yes/no responses or scores out of 5, which has given us some really useful insight that was simple to analyse. The key results are displayed in the following pages and we hope that you will be pleased to see a number of actions taken in the remainder of the 2024/25 season, thanks to your input.
As previously stated, we are committed to conducting an end of season survey which will give opportunities for supporters to share ideas, suggestions and experiences in greater detail. Thank you for taking the time to share your thoughts with us and to help shape our future together.
Click here to view our York City FC Mid-Season Supporter Survey 2024/25 Results document.
EASY READ SURVEY RESULTS
We can also present an easy-read version of our Mid-Season Supporter Survey results, thanks to Makaton Tutor, Jo Bryenton.
Click here to view the Easy Read results document.
