York City FC reiterates its commitment to delivering outstanding match-day experiences for all our supporters. At the end of last season, we launched our end-of-season supporter survey, and in doing so, we hoped that the results would:
• Help us gain a better level of understanding about our supporters.
• Provide an opportunity for supporters to share their experiences with us and provide their thoughts on our service across the whole season.
• Identify areas in which we can improve our processes and practices to provide a better service heading into the 2025/26 season.
This survey mainly asked for yes/no responses or scores out of 5, which has given us some really useful insight that was simple to analyse. The key results are displayed in the following pages and we hope that you have seen improvements across the board from our last survey in the winter. This time, we also gave supporters the choice to leave constructive feedback on all sectors.
Thank you for taking the time to share your thoughts with us and to help shape our future together.
Click here to view our York City FC End of Season Supporters Survey Results.
EASY READ SURVEY RESULTS
We can also present an easy-read version of our survey results.
Click here to view the Easy Read results document.
